[imported_MadMan]

First off let me just say thanks for expressing your opinions in a proper matter. Most people go all crazy childish when they don't see instant change or demand we be on 24/7 and we aren't.

That being said, we do read and consider all ideas that are posted on the forums as well as listen to ideas brought up in game. However some ideas don't get added for certain reasons and that can't be helped as we cannot add everyones ideas without conflicting with the setting of this shard. Many of the newer features and changes we have actually came from suggestions though so please don't think we aren't listening. We do listen and we appreciate all feedback and ideas regarding all aspects of the shard.

As for staff, well some staff are busier then others. We all try to chip in best we can though but real life typically takes priority over staffing. Adding more staff is always an option but you have to realize that hiring new staff is risky. We have to take many many things into account, like if its a player we may check their logs to make sure they are a positive contributor to the community in some way and know how to act in certain situations. We also have to make sure that this person is honest and truly cares for the shard, not to mention we have to take into account their staffing experience and free time. So will we have new staff? Sure but just keep in mind we cannot simply hire people at random without risking the shards well being.

I know it sucks hearing this (and it sucks to have to say it) but just be patient because we are trying our best to make this shard more amazing every day.

Also, if you ever have questions regarding anything in game and nobody is on to answer them just post it and either we or other players will answer them. That way it becomes public knowledge for anyone else who may have a question about something we haven't documented information on.

Technique for staff. He plays alot