[imported_Elcid]

C:\Documents and Settings\Admin>tracert games05.xs4all.nl

Tracing route to games05.xs4all.nl [194.109.69.205]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.1.1.1
2 19 ms 17 ms 18 ms nexthop.wa.ii.net [203.59.14.16]
3 23 ms 22 ms 23 ms gi2-6.per-qv1-bdr1.ii.net [203.215.4.72]
4 75 ms 74 ms 75 ms gi0-15-1-0.syd-ult-core1.ii.net [203.215.20.2]
5 75 ms 74 ms 74 ms 202.139.19.33
6 232 ms 230 ms 232 ms 203.208.191.157
7 231 ms 233 ms 232 ms 208.50.13.165
8 387 ms 389 ms 386 ms XS4ALL.so-7-0-0.nar1.AMS1.gblx.net [146.82.33.178]
9 387 ms 385 ms 384 ms 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
10 385 ms 385 ms 386 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
11 385 ms 386 ms 386 ms games05.xs4all.nl [194.109.69.205]

Trace complete.

[Ducy]

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dustin>tracert games05.xs4all.nl

Tracing route to games05.xs4all.nl [194.109.69.205]
over a maximum of 30 hops:

1 41 ms 71 ms 41 ms 63-245-133-1.kitusa.com [63.245.133.1]
2 47 ms 43 ms 41 ms 63-245-128-73.kitusa.com [63.245.128.73]
3 42 ms 49 ms 42 ms c7206-fe00.kitusa.net [63.245.131.254]
4 54 ms 61 ms 53 ms 151.164.173.113
5 56 ms 55 ms * bb2-p12-0.tpkaks.sbcglobal.net [151.164.94.79]
6 65 ms 66 ms 67 ms ex2-p2-0.eqdltx.sbcglobal.net [151.164.240.225]

7 68 ms 61 ms 67 ms 151.164.251.162
8 184 ms 183 ms 180 ms xs4all.so-7-0-0.nar1.ams1.gblx.net [146.82.33.17
8]
9 207 ms 208 ms 211 ms 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
10 210 ms 211 ms 215 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
11 210 ms 216 ms 208 ms games05.xs4all.nl [194.109.69.205]

Trace complete.

[imported_Paulzar]

From Australia:
Tracing route to games05.xs4all.nl [194.109.XX.XXX]
over a maximum of 30 hops:

1 5 ms 2 ms 2 ms PAUL [-]
2 8 ms 10 ms 19 ms 10.56.XX.X
3 18 ms 12 ms 34 ms X.gw.optusnet.com.au [-]
4 14 ms 17 ms 15 ms X.gw.optusnet.com.au [-]
5 25 ms 17 ms 34 ms X.gw.optusnet.com.au [-]
6 204 ms 176 ms 177 ms 203.208.XXX.XXX
7 230 ms 177 ms 171 ms 208.50.XX.XXX
8 328 ms 323 ms 327 ms xs4all.so-7-0-0.nar1.ams1.gblx.net [146.82.XX.XXX]
9 376 ms 335 ms 334 ms 0.so-1-0-0.xr3.d12.xs4all.net [194.109.XX.XX]
10 357 ms 333 ms 352 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.XX.XX]
11 322 ms 329 ms 324 ms games05.xs4all.nl [194.109.XX.XXX]

Trace complete.

[imported_Shimrod]

Tracing route to games05.xs4all.nl [194.109.69.205]
over a maximum of 30 hops:

1 * * * Request timed out.
2 48 ms 81 ms 52 ms dslgw-211.29.137.9.optusnet.com.au [211.29.137.9]
3 63 ms 99 ms 90 ms mas4-vl600.gw.optusnet.com.au [211.29.137.2]
4 144 ms 149 ms 174 ms mas1-ge9-0.gw.optusnet.com.au [211.29.129.33]
5 200 ms 199 ms 226 ms mas3-ge2-0-0-811.gw.optusnet.com.au [211.29.155.11]
6 352 ms 375 ms 390 ms 203.208.192.97
7 766 ms 780 ms 748 ms 203.208.145.102
8 1158 ms 1169 ms 1205 ms XS4ALL.so-7-0-0.nar1.AMS1.gblx.net [146.82.33.178]
9 1227 ms 1259 ms * 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
10 389 ms 357 ms 340 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
11 369 ms 371 ms 369 ms games05.xs4all.nl [194.109.69.205]

Trace complete.

[Raez]

Tracing route to games05.xs4all.nl [194.109.69.205]
over a maximum of 30 hops:

1 19 ms 20 ms 23 ms user-11fa001.dsl.mindspring.com [66.245.0.1]
2 21 ms 22 ms 22 ms cor01-vl-10.ca-sanfranc0.ne.earthlink.net [209.165.103.33]
3 22 ms 27 ms 23 ms bor02-ge-1-2.ca-sanfranc0.ne.earthlink.net [209.165.103.2]
4 22 ms 23 ms 21 ms bor01-vlan10.ca-paloalto9.ne.earthlink.net [209.165.108.166]
5 22 ms 23 ms 20 ms v7.core1.pao1.he.net [65.19.141.237]
6 21 ms 24 ms 21 ms 10gigabitethernet1-3.core1.sjc2.he.net [72.52.92.70]
7 110 ms 106 ms 113 ms 10gigabitethernet1-3.core1.nyc4.he.net [72.52.92.26]
8 177 ms 257 ms 221 ms 10gigabitethernet1-2.core1.lon1.he.net [72.52.92.78]
9 205 ms 205 ms 190 ms 72.52.92.82
10 553 ms 172 ms 386 ms ams-ix.sara.xs4all.net [195.69.144.48]
11 287 ms 227 ms * 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
12 182 ms 176 ms 317 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
13 178 ms 178 ms 179 ms games05.xs4all.nl [194.109.69.205]

[imported_Yankovic]

I have send the mail. And hope it will be fixed soon.
Thank you for the tracerts.

To give more details on the problem:

The server is located in the Netherlands. At a dutch ISP.
There is one router that is not working properly and everyone who go over that router will get extra latency of ~150.
This is not only for people from the USA or Australia. But also people in the Netherlands experience problems.

Note that if you are not from Europe, that is normal that you will have a ping of 100-150.

[imported_Okan]

Yankovic,
Has the router problem with Australian players on INX been fixed yet? could you let us know when it will be done.

Cheers
Okan

[imported_Yankovic]

I have sent the mail yesterday. From what I've heard of other game admins is that it can take up to 7 - 10 days. Because the people at XS4ALL are currently extremely busy. I will let you know here as soon as it gets fixed.

[imported_Higgz]

Tracing route to games05.xs4all.nl [194.109.69.205]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 13 ms 30 ms 8 ms 10.66.128.1
3 24 ms 21 ms 52 ms d226-8-21.home.cgocable.net [24.226.8.21]
4 17 ms 31 ms 19 ms cgowave-0-105.cgocable.net [24.226.0.105]
5 21 ms 38 ms 19 ms cogeco-gw.peer1.net [69.90.37.245]
6 28 ms 30 ms 29 ms oc48-po4-0.nyc-telx-dis-2.peer1.net [216.187.115.126]
7 31 ms 27 ms 28 ms oc48-po1-0.nyc-telx-dis-1.peer1.net [216.187.115.181]
8 121 ms 137 ms 121 ms oc48-po5-0.ldn-teleh-dis-1.peer1.net [216.187.115.226]
9 125 ms 126 ms 113 ms gsr12012.lon.he.net [195.66.224.21]
10 131 ms 118 ms 119 ms 10gigabitethernet1-1.core1.ams1.he.net [72.52.92.82]
11 135 ms 138 ms 133 ms ams-ix.sara.xs4all.net [195.69.144.48]
12 127 ms 130 ms 136 ms 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
13 140 ms 134 ms 133 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
14 131 ms 131 ms 132 ms games05.xs4all.nl [194.109.69.205]

Trace complete.

[Shagma]

Tracing route to games05.xs4all.nl [194.109.69.205]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RTA300UW.lan [192.168.1.1]
2 19 ms 13 ms 13 ms lo0.lns13.hfa.nv.net.il [212.143.2
3 14 ms 14 ms 14 ms vl201.coresw1.hfa.nv.net.il [212.1
4 14 ms 23 ms 13 ms ge0-0.gw2.hfa.nv.net.il [212.143.8
5 88 ms 90 ms 96 ms pos2-7.brdr1.lnd.nv.net.il [212.14
6 489 ms 429 ms 476 ms 207.138.95.197
7 551 ms 486 ms 550 ms XS4ALL.so-7-0-0.nar1.AMS1.gblx.net8]
8 496 ms 549 ms * 0.so-1-0-0.xr3.d12.xs4all.net [194
9 426 ms 385 ms 365 ms 0.so-3-0-0.cr2.3d12.xs4all.net [19
10 411 ms 383 ms 362 ms games05.xs4all.nl [194.109.69.205]

I live in Israel, just for protocal.

[imported_TREVAS]

=P (Brazil)



Rastreando a rota para games05.xs4all.nl [194.109.69.205]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 14 ms 11 ms 22 ms 10.13.0.1
3 9 ms 12 ms 8 ms bd048002.sts.virtua.com.br [189.4.128.2]
4 9 ms 26 ms 8 ms embratel-G0-0-gacc01.sts.embratel.net.br [200.174.250.41]
5 * * * Esgotado o tempo limite do pedido.
6 * * * Esgotado o tempo limite do pedido.
7 * 10 ms 10 ms ebt-G6-1-intl01.spo.embratel.net.br [200.230.0.133]
8 * 160 ms 147 ms ebt-ge-5-0-0-intl01.mianap.embratel.net.br [200.230.3.238]
9 146 ms 152 ms 148 ms p4-3-1-0.r05.miamfl02.us.bb.gin.ntt.net [157.238.179.73]
10 * 151 ms 149 ms p16-0-3-1.r21.miamfl02.us.bb.gin.ntt.net [129.250.2.68]
11 149 ms * 148 ms xe-0-1-0.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.161]
12 188 ms 177 ms * as-2.r20.asbnva01.us.bb.gin.ntt.net [129.250.3.8]
13 * 181 ms 176 ms ae-0.r21.asbnva01.us.bb.gin.ntt.net [129.250.2.17]
14 157 ms 154 ms 238 ms so6-2-0-2488M.ar1.DCA3.gblx.net [208.51.6.33]
15 232 ms 231 ms 231 ms so1-0-0-2488M.ar1.AMS1.gblx.net [67.17.65.242]
16 240 ms 251 ms 230 ms XS4ALL.so-7-0-0.nar1.AMS1.gblx.net [146.82.33.178]
17 234 ms 234 ms 231 ms 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
18 246 ms 233 ms 229 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
19 251 ms 235 ms 234 ms games05.xs4all.nl [194.109.69.205]

[imported_Valas]

Canada

1 <1 ms 1 ms 1 ms h1-net08.simres.netcampus.ca [199.212.8.1]
2 27 ms 13 ms 14 ms 192.168.74.1
3 18 ms 39 ms 37 ms border-i.dc-uoit.net [192.197.54.224]
4 10 ms 14 ms * f0-3.na02.b011027-0.yyz01.atlas.cogentco.com [38.112.9.101]
5 19 ms 7 ms 22 ms v3493.mpd01.yyz01.atlas.cogentco.com [154.54.5.85]
6 20 ms 33 ms * t4-1.mpd01.bos01.atlas.cogentco.com [154.54.5.117]
7 117 ms 107 ms 112 ms t7-3.mpd03.jfk02.atlas.cogentco.com [154.54.5.250]
8 116 ms 122 ms 114 ms t4-1.mpd02.par01.atlas.cogentco.com [130.117.1.246]
9 233 ms 200 ms 206 ms t3-2.mpd02.lon01.atlas.cogentco.com [130.117.2.162]
10 122 ms 118 ms 127 ms t3-2.ccr01.ams03.atlas.cogentco.com [130.117.1.117]
11 142 ms 116 ms 122 ms ams-ix.sara.xs4all.net [195.69.144.48]
12 130 ms 111 ms 134 ms 0.so-1-0-0.xr3.d12.xs4all.net [194.109.5.5]
13 107 ms 107 ms 107 ms 0.so-3-0-0.cr2.3d12.xs4all.net [194.109.5.94]
14 109 ms 111 ms 112 ms games05.xs4all.nl [194.109.69.205]